What is a merchandise associate?

A merchandise associate is a retail professional responsible for assisting customers with finding and purchasing products in a store. They are typically responsible for restocking shelves, organizing merchandise, and ensuring the overall appearance of the store is visually appealing. Merchandise associates may also handle tasks such as processing returns, tagging merchandise, and maintaining inventory levels. Strong communication and customer service skills are essential for this role, as merchandise associates often interact with customers to answer questions and provide assistance. Some merchandise associates may also be responsible for setting up displays and promotional signage to drive sales in the store.